Privacy Policy
Privacy Policy
This privacy policy explains the privacy practices of Star Foodies powered by Star Services, which operates a private-label online food ordering systems for all clients only across Mubarakpur, Azamgarh. To protect clients’ privacy is most important to us and below is the policy we have enacted.
Data Collection Policy
We collect Data and Information volunteered by consumers when they register and place orders on our Web site. The Data we collect through registration and order placement is used to provide the services specified on our App Star Foodies. From time to time, we may seek additional personal and demographic information for making our services to the consumers so accurate and exact and it’s also for market research purposes, in the form of surveys or polls. Participation in market research surveys by our customers is entirely optional. We also store information such as page views, computer IP addresses and other statistics in the form of logs. These logs are used solely to enhance the technical performance of our Web site.
Data Sharing Policy
In order to process your food order, we must share the following information every time when you place an order with a restaurant: your name, delivery address, food order. And also share the online payment information such as Debit Card, Credit Card information, etc to the government registered payment gateway entities for completion of orders. We restrict this information flow to only the bare minimum elements required to prepare and fulfill your orders.
Customer Communication Policy
Our customer service representatives may use your mobile number, e-mail address, and instant messenger ID to notify you of the status of your order as necessary and appropriate. Upon request, we provide web site visitors with access to transaction information (e.g., dates on which customers made purchases or amounts and types of purchases) and contact information (e.g., name, address, and phone number) to the restaurants and vendors to manage the orders and purchases. we do not Share your information with the restaurant other than the information necessary to conduct business as stated above.
E-mail/ Anti-Spam Policy
We do not purchase bulk e-mail addresses nor do we use the services of bulk e-mail companies for promoting our service. This means we will not distribute, sell or rent your e-mail address to any third party. Additionally, our e-mail servers do not relay e-mail destined for non-local domains.
Return/Refund Policy
If you find any dissatisfaction with your order, please contact the restaurant directly consisting of the order number. All sales will be counted final unless order problems/issues are confirmed with the restaurant and the restaurant determines if a refund is required. All order problem/issue inquiries must be received within 4 hours of the order confirmation date listed at Your Orders in Star Foodies mobile App. All refunds will be handled by the restaurant directly and not starfoodies.in .
Security Policy
Your payment and personal data are always secure and safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure e-commerce transactions. It encrypts all of your personal information, including banking details, name, and address, so that it cannot be read over the internet.
Do Not Track The Data
This service does not contain links to other websites. The data collected is made available only to the restaurant in which the order was placed. There are no tracking signals and StarFoodies does not respond to requests for such information from other websites. By using this App, your information is exposed only to StarFoodies. Third parties do not have access and do not perform tracking.
Contact Us
If you have any questions regarding this privacy policy, please email support@starfoodies.in and put privacy policy in the subject line. If you face any issue concerned with the your orders, also mail us on the above email Id.
Modification in Privacy Policy
We reserve the right to revise this Privacy Policy from time to time in our verdict. If we modify this Privacy Policy, we will send a notification for the revised Privacy Policy, and we may attempt to notify you of such change through the email address you provide to us. It is your responsibility to periodically review this Privacy Policy.